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Apr 15, 2008

To Solve Performance Problems Faster

An important element of having an effective management strategy in place is being able to quickly resolve problems down to problem domain to find root cause. In order to accomplish this task successfully, organizations require a solution that is not stifled with only one core troubleshooting methodology since different problems will require different ways of getting at root cause.

With Visual Performance Manager, a robust solution that helps organizations solve application, VoIP and network performance, users can manage issues as they are occurring and can even go back-in-time to identify root cause and problem domain isolation for problems that occurred in the past. Most importantly, the reporting, regardless of data source, is rolled up into a centralized view with easy to understand charts and graphs tailored to individual users unique reporting requirements.

Problem domain isolation becomes simplified as the cause of performance problems are quickly pinpointed between service provider issues or enterprise issues and even further down to network, application or server. Mean Time to Repair (MTTR) times will drop and end user Quality of Experience (QoE) will rise.

Visual Performance Manager meets the challenges of solving performance problems faster with proven solution capabilities that address the following:

  1. Display real-time network, server and application performance
  2. Understand the severity and impact of problems
  3. View and report on every conversation, host and protocol traversing the network
  4. Identify who is affected by a slowdown or outage Isolate specific network, data link and physical layer issues with critical WAN links
  5. Consolidate and leverage troubleshooting information

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